Payment Policy

Effective Date: 01.01.2026

This Payment Policy applies to all purchases made through the Emma’s Boutique Hamptons website. By placing an order, you agree to the terms outlined below.

1. Accepted Payment Methods

Emma’s Boutique Hamptons accepts multiple payment methods, which may vary depending on customer location and availability at checkout.

Accepted payment methods may include, but are not limited to:

Credit and debit cards (Visa, Mastercard, American Express)
PayPal
Other payment options made available through Shopify Payments

Available payment methods are displayed at checkout. Customers are responsible for selecting a supported payment option before completing their purchase.

2. Payment Authorization & Order Processing

All orders are subject to payment authorization and verification.

Orders are not processed or shipped until payment has been successfully authorized and received in full.
If payment authorization fails or is reversed, the order will not be fulfilled.
We reserve the right to cancel any order if payment cannot be verified or is flagged as potentially fraudulent.

3. Pricing & Currency

All prices are displayed in the currency shown at checkout.
Taxes, shipping fees, and other applicable charges are calculated and displayed before order confirmation.
Emma’s Boutique Hamptons is not responsible for currency conversion fees, foreign transaction fees, or charges imposed by your bank or payment provider.

4. Payment Security

All payments are processed through secure, PCI-compliant third-party payment processors, including Shopify Payments and PayPal.

SSL (Secure Socket Layer) encryption is used to protect payment data.
Emma’s Boutique Hamptons does not store full credit card numbers or sensitive payment credentials on its servers.

While we take reasonable measures to protect your payment information, we cannot guarantee absolute security and are not responsible for breaches beyond our control.

5. Refunds & Payment Reversals

Refunds are issued only in accordance with our Return, Refund & Dispute Policy.

Refunds are not automatic.
Refund eligibility is determined solely under the conditions outlined in the applicable policy.
Approved refunds are issued to the original payment method only.

Once approved, refunds are typically processed within 14 business days, depending on the payment provider and financial institution.

Processing times may vary and are outside our direct control.

6. Partial Refunds & Adjustments

In certain situations, partial refunds, store credit, or alternative resolutions may be offered at our sole discretion as a goodwill gesture.

Such accommodations:

Do not constitute an admission of fault or liability
Do not establish precedent for future claims
Are not guaranteed in every case

7. Chargebacks & Payment Disputes

By completing a purchase, you agree to contact Emma’s Boutique Hamptons support before initiating any chargeback, payment dispute, or claim with your payment provider.

Initiating a chargeback without first contacting our support team to seek resolution may be considered a violation of our policies.

We reserve the right to contest chargebacks using:

Proof of successful payment
Proof of delivery and tracking confirmation
Customer communications
Agreement to our Terms & Conditions and related policies at checkout
Payment processor and platform records

Abusive, fraudulent, or excessive chargebacks may result in:

Account restrictions
Order cancellations
Refusal of future service

8. Failed, Reversed, or Suspicious Payments

We reserve the right to:

Cancel orders associated with failed, reversed, or disputed payments
Request additional verification
Refuse service where fraud or abuse is reasonably suspected

9. Contact Information

For payment-related inquiries, please contact:

Emma’s Boutique Hamptons
Email: support@emmasboutiquehamptons.com