Terms & Conditions

Effective Date: 01.01.2026

These Terms & Conditions (“Terms”) govern all purchases, access, and use of the Emma’s Boutique Hamptons website and services.

By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy and Return, Refund & Dispute Policy.

1. Company Information

Emma’s Boutique Hamptons
15442 Ventura Boulevard
California, United States
Email: support@emmasboutiquehamptons.com

2. Applicability & Acceptance

These Terms apply to all visitors, users, and customers of Emma’s Boutique Hamptons.

By placing an order, you:

• Confirm that you are legally capable of entering into a binding contract

• Agree to all policies referenced herein

• Acknowledge that these Terms apply to every transaction without exception

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

3. Product Information & Availability

We make every reasonable effort to ensure that product descriptions, images, pricing, and availability are accurate and up to date.

However:

• Minor variations in color, fit, texture, or appearance may occur due to lighting, screen settings, or manufacturing differences

• Typographical errors, inaccuracies, or omissions may occasionally occur

We reserve the right to:

• Correct errors at any time

• Modify or discontinue products without prior notice

• Cancel orders affected by errors or inaccuracies

Product images are for illustrative purposes only and do not constitute a guarantee of exact appearance.

4. Pricing, Orders & Payment

All prices are listed in the applicable currency shown at checkout and exclude taxes unless otherwise stated.

Orders are only processed after full payment has been successfully received and authorized.

We reserve the right to:

• Refuse or cancel any order

• Limit quantities per customer or household

• Request additional verification before processing

Accepted payment methods are displayed at checkout and may vary depending on location and availability.

5. Order Processing & Fulfillment

Processing Time

Orders typically require 1–3 business days for processing.

Shipping & Fulfillment

• Products may be fulfilled from international suppliers, including China

• Estimated shipping times are 3–7 business days, but are not guaranteed

• Shipping times are estimates only and may vary due to carrier delays, customs processing, or external factors

Emma’s Boutique Hamptons is not responsible for delays beyond our control.

6. International Shipping Disclosure

By placing an order, you acknowledge and agree that:

• Your order may be shipped internationally

• Tracking updates may be delayed or limited during transit

• Customs processing may impact delivery timelines

• Return addresses may be located outside the United States

7. Returns, Refunds & Cancellations

All returns, refunds, cancellations, replacements, and related conditions are governed exclusively by our Return, Refund & Dispute Policy, which forms an integral part of these Terms.

By completing a purchase, you explicitly agree to that policy.

8. Address Accuracy & Delivery Responsibility

Customers are solely responsible for providing accurate shipping information at checkout.

• Address changes must be requested within 24 hours of placing an order

• We are not responsible for orders delivered to incorrect addresses provided by the customer

Once an order is marked as delivered by the carrier to the provided address, responsibility for the shipment transfers to the customer.

We are not liable for:

• Packages marked as delivered but not received

• Theft, loss, or misplacement after delivery

• Carrier errors after confirmed delivery

9. Limitation of Liability

To the maximum extent permitted by law:

Emma’s Boutique Hamptons shall not be liable for:

• Indirect, incidental, consequential, or special damages

• Losses resulting from delays, shipping issues, or third-party carrier actions

• Variations in product appearance that do not affect functionality

Our total liability, if any, shall not exceed the amount paid for the product giving rise to the claim.

10. Chargebacks & Dispute Resolution

By placing an order, you agree to contact our support team before initiating any chargeback or payment dispute.

We reserve the right to dispute chargebacks using:

• Proof of delivery

• Tracking confirmation

• Customer communications

• Agreement to these Terms and related policies at checkout

Abusive or fraudulent chargebacks may result in account restrictions or refusal of future service.

11. Intellectual Property

All website content, including but not limited to:

• Text

• Images

• Logos

• Graphics

• Layout

is the exclusive property of Emma’s Boutique Hamptons and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

12. Complaints & Customer Support

Complaints or inquiries must be submitted in writing to:

support@emmasboutiquehamptons.com

We aim to respond within 5 business days, though response times may vary during peak periods.

13. Account & Service Restrictions

We reserve the right to:

• Refuse service

• Cancel orders

• Restrict accounts

where we reasonably suspect abuse, fraud, excessive disputes, or policy violations.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

16. Entire Agreement

These Terms, together with our Privacy Policy and Return, Refund & Dispute Policy, constitute the entire agreement between you and Emma’s Boutique Hamptons regarding your purchase and use of our website.